CA Cloud Service Management vs. HEAT Service Management

As of February 2019, CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review vs HEAT Service Management which is ranked 22nd in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. HEAT Service Management is most compared with ServiceNow, JIRA Service Desk and Cherwell Service Management.
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Most Helpful Review
T Macul
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: January 2019.
316,051 professionals have used our research since 2012.
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316,051 professionals have used our research since 2012.
Ranking
18th
out of 43 in Help Desk Software
Views
2,602
Comparisons
211
Reviews
1
Followers
217
Avg. Rating
8.0
22nd
out of 43 in Help Desk Software
Views
3,616
Comparisons
1,259
Reviews
0
Followers
211
Avg. Rating
N/A
Top Comparisons
Also Known As
Nimsoft Service Desk
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CA Technologies
Ivanti
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.HEAT Service Management is a robust, highly flexible IT Service Management (ITSM) application, built on IT best practices that help customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery and performance. We offer the best Hybrid IT experience you'll find in the industry, guaranteed.
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Learn more about CA Cloud Service Management
Learn more about HEAT Service Management
Sample Customers
Oakwood Systems GroupAFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: January 2019.
316,051 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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