CA Cloud Service Management vs. HEAT Service Management

CA Cloud Service Management is ranked 16th in Help Desk Software with 2 reviews vs HEAT Service Management which is ranked 21st in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. HEAT Service Management is most compared with ServiceNow, JIRA Service Desk and Cherwell Service Management.
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Quotes From Members Comparing CA Cloud Service Management vs. HEAT Service Management

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Ranking
Views
2,582
Comparisons
292
Reviews
2
Followers
288
Avg. Rating
7.5
Views
3,482
Comparisons
1,403
Reviews
0
Followers
207
Avg. Rating
N/A
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
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Also Known As
Nimsoft Service Desk
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CA Technologies
Ivanti
Null Vendor
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.HEAT Service Management is a robust, highly flexible IT Service Management (ITSM) application, built on IT best practices that help customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery and performance. We offer the best Hybrid IT experience you'll find in the industry, guaranteed.
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Sample Customers
Oakwood Systems GroupAFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
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