CA Cloud Service Management vs ManageEngine SupportCenter Plus

CA Cloud Service Management is ranked 14th in Help Desk Software with 2 reviews vs ManageEngine SupportCenter Plus which is ranked 44th in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. ManageEngine SupportCenter Plus is most compared with .

CA Cloud Service Management

ManageEngine SupportCenter Plus

18327

CA Cloud Service Management

Based on 2 reviews.

31929

ManageEngine SupportCenter Plus

Most Helpful Review

Lynn Hollinger

Tools/Situation Administrator at A.H. Belo

I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing.

Using the self-service functionalities we have been able to eliminate a lot of the support phone calls, and actually reduce a lot of our help desk... Read more »

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Quotes From Members Comparing CA Cloud Service Management vs ManageEngine SupportCenter Plus

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Ranking
RANKING	14th out of 48 In Help Desk Software Views 2,560 Comparisons 474 Reviews 2 Followers 445 Avg. Rating 7.5	44th out of 48 In Help Desk Software Views 13 Comparisons 9 Reviews 0 Followers 37 Avg. Rating N/A
Top Comparisons
Top Comparisons	ServiceNow vs. CA Cloud Service Management Compared 29% of the time. CA Service Desk Manager vs. CA Cloud Service Management Compared 19% of the time. IBM Tivoli Service Request Manager vs. CA Cloud Service Management Compared 10% of the time. See more CA Cloud Service Management competitors »	See more ManageEngine SupportCenter Plus competitors »

Also Known As
Also Known As	Nimsoft Service Desk
Website/Video
Website/Video	CA Technologies	ManageEngine
Overview
Overview	CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.	SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
OFFER
Learn more about CA Cloud Service Management Learn More	Learn more about ManageEngine SupportCenter Plus Learn More
Sample Customers
Sample Customers	Oakwood Systems Group	Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems

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