Micro Focus Propel [EOL] vs Serviceaide ChangeGear comparison

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Executive Summary

We performed a comparison between Micro Focus Propel [EOL] and Serviceaide ChangeGear based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Ranking
Unranked
In IT Service Management (ITSM)
Views
213
Comparisons
150
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
HPE Propel
Serviceaide ISM (Intelligent Service Management), Nimsoft Service Desk, CA Cloud Service Management , ChangeGear
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Overview

The purpose of service broker functionality is to deploy PaaS at scale to support systems of record, systems of engagement, and the applications that interact between the two. Learn more about the need to be—and the best way to become—a service broker.

By creating systems of engagement and putting an elegant, intuitive interface on IT services, IT can transform into a next-generation service broker.

ChangeGear, a leader in the GigaOm ITSM Radar Report, presents a cutting-edge AI-based service management platform that transforms user experience and enhances decision-making. Offering a business-friendly interface, ChangeGear is customizable with drag-n-drop editing, ensuring adaptability to diverse user needs. The AI-driven platform accelerates decision-making processes with real-time recommendations and intelligent predictions, boosting staff efficiency. Advanced automation, including workflow automation and business process automation, streamlines operations, freeing staff from manual tasks. Recognized for its agility and speed, ChangeGear stands out in change management, asset management, and service desk solutions. For industries navigating compliance challenges, ChangeGear's robust change management and auditing capabilities provide a comprehensive solution. 

Sample Customers
Sopra Steria
Oakwood Systems Group
Top Industries
No Data Available
REVIEWERS
Financial Services Firm25%
Healthcare Company25%
Marketing Services Firm13%
Educational Organization13%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise7%
Large Enterprise73%
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,578 professionals have used our research since 2012.

Micro Focus Propel [EOL] doesn't meet the minimum requirements to be ranked in IT Service Management (ITSM) while Serviceaide ChangeGear is ranked 31st in IT Service Management (ITSM). Micro Focus Propel [EOL] is rated 0.0, while Serviceaide ChangeGear is rated 7.6. On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". Micro Focus Propel [EOL] is most compared with , whereas Serviceaide ChangeGear is most compared with ServiceNow and Zoho Desk.

See our list of best IT Service Management (ITSM) vendors.

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