Compare CA Cloud Service Management vs. Micro Focus Service Manager

CA Cloud Service Management is ranked 14th in IT Service Management (ITSM) with 1 review while Micro Focus Service Manager which is ranked 12th in IT Service Management (ITSM) with 2 reviews. CA Cloud Service Management is rated 8.0, while Micro Focus Service Manager is rated 7.0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, the top reviewer of Micro Focus Service Manager writes "Well-structured in modules but needs a lot of customization for ops management". CA Cloud Service Management is most compared with CA Service Desk Manager, whereas Micro Focus Service Manager is most compared with ServiceNow, BMC Helix Remedy and IBM Maximo.
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Most Helpful Review
T Macul
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM). Updated: August 2019.
359,759 professionals have used our research since 2012.
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Ranking
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
Views
13,134
Comparisons
1,718
Reviews
2
Average Words per Review
205
Avg. Rating
7.0
Top Comparisons
Also Known As
Nimsoft Service DeskHPE ITSM, HPE Service Manager
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CA Technologies
Micro Focus
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Service Manager on SaaS provides you with a cloud-based, industry leading IT Service Management solution.

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Learn more about CA Cloud Service Management
Learn more about Micro Focus Service Manager
Sample Customers
Oakwood Systems Groupresultspositive, Globicon
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM). Updated: August 2019.
359,759 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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