CA Cloud Service Management vs. salesforce.com Desk.com [EOL]

CA Cloud Service Management is ranked 16th in Help Desk Software with 2 reviews vs salesforce.com Desk.com [EOL] which is ranked unranked in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. salesforce.com Desk.com [EOL] is most compared with JIRA Service Desk, IBM Maximo and ServiceNow.
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Quotes From Members Comparing CA Cloud Service Management vs. salesforce.com Desk.com [EOL]

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Ranking
Views
2,582
Comparisons
292
Reviews
2
Followers
288
Avg. Rating
7.5
Unranked
In Help Desk Software
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
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Also Known As
Nimsoft Service DeskDesk.com, Salesforce Assistly
Website/Video
CA Technologies
Salesforce
Null Vendor
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

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Sample Customers
Oakwood Systems GroupOne Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
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