CA Cloud Service Management vs ServiceNow

CA Cloud Service Management is ranked 17th in IT Service Management (ITSM) with 2 reviews vs ServiceNow which is ranked 1st in IT Service Management (ITSM) with 77 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of ServiceNow writes "The ability to take the whole organization and put it in one place is valuable". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. ServiceNow is most compared with BMC Remedy, Micro Focus Service Manager and Zendesk. See our CA Cloud Service Management vs ServiceNow report.
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Most Helpful Review
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Find out what your peers are saying about CA Cloud Service Management vs ServiceNow and others in IT Service Management (ITSM).
269,608 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs ServiceNow

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Ca cloud service management vs. servicenow report from it central station 2018 05 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs ServiceNow and others in IT Service Management (ITSM).
269,608 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
57,264
Comparisons
23,967
Reviews
78
Followers
1,960
Avg. Rating
8.9
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Bmc logo80x80
Compared 16% of the time.
Zendesk logo
Compared 6% of the time.
See more ServiceNow competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1524992460
ServiceNow
  • Vendor 7971 screenshot 1526751053
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

OFFER
Learn more about CA Cloud Service Management
Learn more about ServiceNow
Sample Customers
Sample CustomersOakwood Systems GroupAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Healthcare Company
25%
Financial Services Firm
25%
Newspaper
13%
Media Company
13%
REVIEWERS
Healthcare Company
17%
Financial Services Firm
12%
Insurance Company
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
19%
University
7%
Manufacturing Company
7%
Energy/Utilities Company
7%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
14%
Midsize Enterprise
14%
Large Enterprise
71%
REVIEWERS
Small Business
11%
Midsize Enterprise
11%
Large Enterprise
79%
VISITORS READING REVIEWS
Small Business
14%
Midsize Enterprise
21%
Large Enterprise
65%
Ca cloud service management vs. servicenow report from it central station 2018 05 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs ServiceNow and others in IT Service Management (ITSM).
Download now
269,608 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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