CA Cloud Service Management vs. ServiceNow

CA Cloud Service Management is ranked 12th in IT Service Management (ITSM) with 2 reviews vs ServiceNow which is ranked 1st in IT Service Management (ITSM) with 17 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of ServiceNow writes "We've been looking at a means to provide a service catalog experience to the business as a whole". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. ServiceNow is most compared with BMC Helix Remedy, Micro Focus Service Manager and Zendesk. See our CA Cloud Service Management vs. ServiceNow report.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Null Product? Share your opinion.
Find out what your peers are saying about CA Cloud Service Management vs. ServiceNow and others in IT Service Management (ITSM).
300,846 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs. ServiceNow

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

Read more »

Information Not Available
report
Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
300,846 professionals have used our research since 2012.
Ranking
Views
2,582
Comparisons
292
Reviews
2
Followers
288
Avg. Rating
7.5
Views
68,833
Comparisons
24,573
Reviews
18
Followers
1,279
Avg. Rating
8.6
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
See more CA Cloud Service Management competitors »
Compared 16% of the time.
Compared 6% of the time.
See more ServiceNow competitors »
Also Known As
Nimsoft Service Desk
Website/Video
CA Technologies
ServiceNow
Null Vendor
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Information Not Available
OFFER
Learn more about CA Cloud Service Management
Learn more about ServiceNow
Learn more about Null Product
Sample Customers
Oakwood Systems GroupAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Information Not Available
Find out what your peers are saying about CA Cloud Service Management vs. ServiceNow and others in IT Service Management (ITSM).
Download now
300,846 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email