Compare CA Cloud Service Management vs. SolarWinds MSP Manager

CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review while SolarWinds MSP Manager which is ranked 12th in Help Desk Software with 1 review. CA Cloud Service Management is rated 8.0, while SolarWinds MSP Manager is rated 10.0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, the top reviewer of SolarWinds MSP Manager writes "Real-time reporting helps determine when the network infrastructure needs review". CA Cloud Service Management is most compared with CA Service Desk Manager, whereas SolarWinds MSP Manager is most compared with SolarWinds Web Help Desk, JIRA Service Desk and ManageEngine ServiceDesk Plus.
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Most Helpful Review
T Macul
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,658 professionals have used our research since 2012.
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Ranking
18th
out of 44 in Help Desk Software
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
12th
out of 44 in Help Desk Software
Views
1,213
Comparisons
611
Reviews
1
Average Words per Review
321
Avg. Rating
10.0
Top Comparisons
Also Known As
Nimsoft Service DeskSolarWinds LOGICnow
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CA Technologies
SolarWinds
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

SolarWinds MSP Manager key features include:

  • Customer Management
  • Customer Portal
  • Dashboard, Mobile Apps
  • Scheduling
  • Ticketing
  • Billing
Offer
Learn more about CA Cloud Service Management
Learn more about SolarWinds MSP Manager
Sample Customers
Oakwood Systems GroupLongleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,658 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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