CA Cloud Service Management vs Symphony SUMMIT IT Management Suite

CA Cloud Service Management is ranked 14th in Help Desk Software with 2 reviews vs Symphony SUMMIT IT Management Suite which is ranked 22nd in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. Symphony SUMMIT IT Management Suite is most compared with ServiceNow, Vision Helpdesk and BMC Helix Remedy.
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Quotes From Members Comparing CA Cloud Service Management vs Symphony SUMMIT IT Management Suite

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Ranking
RANKING
Views
2,560
Comparisons
474
Reviews
2
Followers
445
Avg. Rating
7.5
Views
1,544
Comparisons
1,029
Reviews
0
Followers
551
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »See more Symphony SUMMIT IT Management Suite competitors »
Also Known As
Also Known AsNimsoft Service DeskSummus IT Management Suite
Website/Video
Website/VideoCA Technologies
Symphony SUMMIT
Overview
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
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Sample Customers
Sample CustomersOakwood Systems GroupMagma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
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