CA Cloud Service Management vs SysAid

CA Cloud Service Management is ranked 15th in Help Desk Software with 2 reviews vs SysAid which is ranked 26th in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. SysAid is most compared with ServiceNow, ManageEngine ServiceDesk Plus and JIRA Service Desk.
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Most Helpful Review
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Quotes From Members Comparing CA Cloud Service Management vs SysAid

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
269,608 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
1,454
Comparisons
1,257
Reviews
0
Followers
448
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Servicenow
Compared 16% of the time.
Charlie cmyk cyan
Compared 11% of the time.
See more SysAid competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1524992460
SysAid
  • Vendor 28988 screenshot 1524953343
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Offered in both cloud and on-premise versions, SysAid is a globally-adopted IT Service Management (ITSM) solution that combines all the essential capabilities in one, feature-rich tool. From traditional ticket management to asset management, SysAid allows administrators to monitor and manage tasks in one platform, so they can deliver fast and comprehensive support from a single view.Available in 42 languages, SysAid serves over 10,000 customers across 140 countries, spanning all industries and sizes.
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Sample Customers
Sample CustomersOakwood Systems GroupLAN Airlines, Georgetown University Law Center, Motorola, North York General Hospital, Volksbank
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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269,608 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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