CA Cloud Service Management vs. Teamwork Desk

CA Cloud Service Management is ranked 16th in Help Desk Software with 2 reviews vs Teamwork Desk which is ranked 32nd in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. Teamwork Desk is most compared with Zendesk, Freshdesk and Spiceworks.
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Quotes From Members Comparing CA Cloud Service Management vs. Teamwork Desk

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301,499 professionals have used our research since 2012.
Ranking
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2,582
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292
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2
Followers
288
Avg. Rating
7.5
Views
609
Comparisons
321
Reviews
0
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161
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N/A
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0
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0
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1
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1
Avg. Rating
5.0
Top Comparisons
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Compared 40% of the time.
Compared 24% of the time.
Compared 8% of the time.
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Also Known As
Nimsoft Service Desk
Website/Video
CA Technologies
Teamwork
Null Vendor
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.
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Sample Customers
Oakwood Systems Group
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301,499 professionals have used our research since 2012.
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