CA Cloud Service Management vs. Teamwork Desk

As of February 2019, CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review vs Teamwork Desk which is ranked 32nd in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. Teamwork Desk is most compared with Zendesk and Freshdesk.
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Most Helpful Review
T Macul
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: January 2019.
316,268 professionals have used our research since 2012.
Quotes From Members

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Ranking
18th
out of 43 in Help Desk Software
Views
2,602
Comparisons
211
Reviews
1
Followers
217
Avg. Rating
8.0
32nd
out of 43 in Help Desk Software
Views
626
Comparisons
218
Reviews
0
Followers
158
Avg. Rating
N/A
Top Comparisons
Compared 69% of the time.
Compared 31% of the time.
Also Known As
Nimsoft Service Desk
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CA Technologies
Teamwork
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.
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Learn more about CA Cloud Service Management
Learn more about Teamwork Desk
Sample Customers
Oakwood Systems Group
Information Not Available
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: January 2019.
316,268 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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