Most Helpful Review
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Compared 64% of the time.
Compared 9% of the time.
Compared 7% of the time.
Compared 100% of the time.
Compared 57% of the time.
Compared 43% of the time.
Also Known As
|Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight||Nimsoft Service Desk|
|CA (A Broadcom Company)||CA (A Broadcom Company)||Teamwork|
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.
Learn More: https://www.ca.com/us/products...
|CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.||Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.|
Learn more about CA Service Desk Manager
Learn more about CA Cloud Service Management
Learn more about Teamwork Desk
|Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini||Oakwood Systems Group|
Information Not Available
Financial Services Firm20%
Software R&D Company31%
Comms Service Provider8%
Financial Services Firm8%
Financial Services Firm25%
No Data Available