Compare CA Cloud Service Management vs. Zoho Desk

CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review while Zoho Desk which is ranked 31st in Help Desk Software. CA Cloud Service Management is rated 8.0, while Zoho Desk is rated 0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow and Zendesk.
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Most Helpful Review
T Macul
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,582 professionals have used our research since 2012.
Quotes From Members

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Ranking
18th
out of 44 in Help Desk Software
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
31st
out of 44 in Help Desk Software
Views
269
Comparisons
225
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 12% of the time.
Compared 9% of the time.
Also Known As
Nimsoft Service Desk
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CA Technologies
Zoho
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.

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Learn more about CA Cloud Service Management
Learn more about Zoho Desk
Sample Customers
Oakwood Systems GroupIntel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,582 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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