We performed a comparison between DX SaaS and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"Monitoring infrastructure and business applications are the most valuable features."
"It is very scalable."
"It is easy to implement."
"Technical support is great."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Great out-of-the-box capability."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The dashboards need to be improved."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"It would be good to implement views showing the aggregated status graphically."
"The UIM has no features through goods and services yet. "
"Currently lacks a mobile application which would be helpful."
"We've had issues with pulling reports."
"DX UIM's reporting and customization need to be improved."
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DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews. DX SaaS is rated 6.6, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX SaaS is most compared with Zabbix, Nagios XI and Dynatrace, whereas DX Unified Infrastructure Management is most compared with DX Spectrum, SCOM, ManageEngine OpManager, SolarWinds Server and Application Monitor and Nagios XI.
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