DX SaaS vs Dell CloudIQ comparison

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Executive Summary

We performed a comparison between Dell CloudIQ and DX SaaS based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Has really nice roll-up dashboards.""Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good.""Fewer vulnerabilities have been observed in the four years we have used the solution.""The tool for forecasting capacity is valuable.""The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

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"DX allows you to customize and gives you a high degree of control.""It supports numerous platforms.""Actionable insight is the most valuable feature."

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Cons
"In terms of improvement, they should enhance the product range.""PowerScale is the only file system offered and that is limiting.""The reporting capabilities of this solution could be improved.""Supporting legacy systems is an area that can be improved.""Doesn't do well in terms of integrating with technologies other than Dell."

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"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly.""The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account.""Old user interface and dashboards could be improved."

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Pricing and Cost Advice
  • "The solution is more expensive than NetApp which offers file systems in various price ranges."
  • More Dell CloudIQ Pricing and Cost Advice →

  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
  • More DX SaaS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Fewer vulnerabilities have been observed in the four years we have used the solution.
    Top Answer:I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell… more »
    Top Answer:Dell EMC's storage came with a proprietary solution. I deployed it in-house with Dell CloudIQ and integrated it with the EMC ESRS. Through that, we indirectly reached the cloud solution of IQ. We use… more »
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Ranking
    Views
    2,002
    Comparisons
    1,319
    Reviews
    4
    Average Words per Review
    390
    Rating
    7.8
    Views
    79
    Comparisons
    64
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    Comparisons
    Also Known As
    CA DXI, CA Digital Experience Insights
    Learn More
    Overview

    CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    Sample Customers
    North Carolina State University
    CNN
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company14%
    Financial Services Firm12%
    Legal Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company14%
    Real Estate/Law Firm10%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise4%
    Large Enterprise74%
    Buyer's Guide
    IT Infrastructure Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while DX SaaS is ranked 9th in DEM - Digital Experience Monitoring with 3 reviews. Dell CloudIQ is rated 7.8, while DX SaaS is rated 7.0. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and NetApp Cloud Insights, whereas DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.