"SAP CDC is very easy to use and the best part about this tool is its documentation."
"The solution is easy to scale."
"Governance."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"Connector Xpress and Policy Xpress and the new interface."
"Automated provisioning removes manual labor and manual provisioning."
"The product is relatively easier to use than other identity management products."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"I have struggled to give different access to different users in the same application."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"Symantec is only on-premises, not on the cloud."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"In the next release, there should be provisioning of your certifications."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"Provisioning has a dependency on Windows."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
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SAP Customer Data Cloud is ranked 2nd in Social Login while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. SAP Customer Data Cloud is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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