NetIQ Identity Manager vs Symantec Identity Governance and Administration comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between NetIQ Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed NetIQ Identity Manager vs. Symantec Identity Governance and Administration Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"he customer success and support teams have been crucial.""You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific.""Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access.""It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly.""The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization.""Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."

More Omada Identity Pros →

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good.""It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems.""The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows.""The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one.""The main value lies in the simplicity of implementation, as well as its customized look and feel.""The product is easy to use.""The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors.""I like the eDirectory feature."

More NetIQ Identity Manager Pros →

"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture).""I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so.""The product is relatively easier to use than other identity management products.""Governance.""It offers a nice price. It's mid-range.""It has good endpoint support and endpoint connectivity to different versioning endpoints.""The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places.""It's a very useful tool that has improved our client's security, from day one."

More Symantec Identity Governance and Administration Pros →

Cons
"The security permission inside Omada needs improvement. It's tricky to set up.""Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved.""I would like to search on date fields, which is not possible now.""One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface.""The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it.""What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot.""The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."

More Omada Identity Cons →

"The integrations must be made easier.""We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory.""The interface is old and outdated, and the design software seems archaic.""There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue.""Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy.""NetIQ Identity Manager could improve by updating the user portal, it is out of date.""If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement.""It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

More NetIQ Identity Manager Cons →

"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it.""Symantec is only on-premises, not on the cloud.""In the next release, there should be provisioning of your certifications.""The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.""I find the API boring. I also faced issues while integrating with CA SSO.""The product works slowly while accessing cloud-native solutions.""The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."

More Symantec Identity Governance and Administration Cons →

Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "You just need to be aware that the more systems you connect, the more license fees you have to pay."
  • "Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
  • "The price of the solution is a bit high and could be reduced."
  • "It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
  • "The solution is quite affordable."
  • More NetIQ Identity Manager Pricing and Cost Advice →

  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:The solution is quite affordable. It is reasonably priced. I rate the pricing a five out of ten. There are additional… more »
    Top Answer:The solution must add more configurations. There are different types of user identity in different applications. The… more »
    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Novell Identity Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    NetIQ Identity Manager delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. It enables you to provide secure and convenient access to critical information for business users, while meeting compliance demands.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Sheetz
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government18%
    Computer Software Company12%
    Energy/Utilities Company12%
    Manufacturing Company12%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company13%
    Government10%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm15%
    Government9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise7%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business47%
    Midsize Enterprise18%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise8%
    Large Enterprise72%
    Buyer's Guide
    NetIQ Identity Manager vs. Symantec Identity Governance and Administration
    March 2024
    Find out what your peers are saying about NetIQ Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    NetIQ Identity Manager is ranked 8th in User Provisioning Software with 16 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. NetIQ Identity Manager is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and Cisco ISE (Identity Services Engine), whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management. See our NetIQ Identity Manager vs. Symantec Identity Governance and Administration report.

    See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.

    We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.