We performed a comparison between OneLogin by One Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Omada's most valuable aspect is its usability."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The administrative features and SoD are valuable."
"Simplicity is the most valuable part of OneLogin."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The solution allows the user to search logs based on a specific time."
"It's super useful to have a single pane of glass when it comes to access management."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Word mining and risk campaigns are the most valuable features of this solution."
"It's a very useful tool that has improved our client's security, from day one."
"Connector Xpress and Policy Xpress and the new interface."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Functionality and usability could be improved."
"Omada Identity has a steep learning curve."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The user interface should have a more flexible design, where you can change it to your requirement."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"having a RESTful implementation instead of RPC would have been more desirable."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"More off-hour support."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"The tool must be made more robust."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"The reporting functions."
"The support from Symantec Identity Governance and Administration could improve."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The solution is not the best or the fastest available."
"Symantec is only on-premises, not on the cloud."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
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OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. OneLogin by One Identity is rated 8.6, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our OneLogin by One Identity vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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