Centrify Endpoint Services [EOL] vs Symantec Identity Governance and Administration comparison

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Executive Summary

We performed a comparison between Centrify Endpoint Services [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.""The support response time and the freedom from strange bugs and strange things happening in the software are valuable.""The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.""The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors.""The most relevant feature is Omada's reporting engine. Omada never forgets. Everything you have done in the past is recorded in Omada. The system is only as good as the data you put in. If you have bad data, you will have bad results. Omada has a lot of logic and processes, but it isn't a machine learning system that can detect, for example, if an email address is written wrong.""The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses.""It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."

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"The most valuable feature in Centrify is the ability to authenticate in a Linux environment, because this is what my customers were looking for. They are coming from a Linux environment, so they appreciate the identity and access management for allowing Linux workloads to authenticate securely."

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"Automated provisioning removes manual labor and manual provisioning.""The product is relatively easier to use than other identity management products.""​It has improved our user management. It is definitely streamlined​.""The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.""Word mining and risk campaigns are the most valuable features of this solution.""The scalability potential is there if a company needs to expand.""Governance.""Connector Xpress and Policy Xpress and the new interface."

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Cons
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent.""I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today.""I would like to search on date fields, which is not possible now.""The security permission inside Omada needs improvement. It's tricky to set up.""The web GUI can be improved.""One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface.""Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved.""The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."

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"What can be improved in Centrify is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect."

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"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved.""I find the API boring. I also faced issues while integrating with CA SSO.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.""The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point.""The reporting functions.""A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it.""Provisioning has a dependency on Windows.​""The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

    Information Not Available
  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
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    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Centrify Identity Service
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    CyberArk
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    Centrify Identity Service improves end-user productivity and secures access to cloud, mobile and on-premises apps via single sign-on, user provisioning and multi-factor authentication. Supports internal users (employees, contractors) and external users (partners, customers). Manage apps, mobile devices and Macs via Active Directory, LDAP or cloud identity stores.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Apttus
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government17%
    Computer Software Company11%
    Retailer11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    No Data Available
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm14%
    Government9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise7%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    No Data Available
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    Buyer's Guide
    Identity Management (IM)
    March 2024
    Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: March 2024.
    767,667 professionals have used our research since 2012.

    Centrify Endpoint Services [EOL] doesn't meet the minimum requirements to be ranked in Identity Management (IM) while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. Centrify Endpoint Services [EOL] is rated 7.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Centrify Endpoint Services [EOL] writes "Has system multi-factor authentication abilities but is lacking connection between on-premise and cloud-based solutions". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Centrify Endpoint Services [EOL] is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.

    See our list of best Identity Management (IM) vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.