We performed a comparison between Fortra's Powertech Identity & Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"It offers a nice price. It's mid-range."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"It is easy to use, and does not requires an extensive programming or development background."
"The product is relatively easier to use than other identity management products."
"Governance."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"The product works slowly while accessing cloud-native solutions."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"I find the API boring. I also faced issues while integrating with CA SSO."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The product's technical support could be better."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"In the next release, there should be provisioning of your certifications."
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Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Fortra's Powertech Identity & Access Manager is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
