We performed a comparison between NetIQ Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"I appreciate all the support we receive from Omada."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The customer success and support teams have been crucial."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Omada's most valuable aspect is its usability."
"The administrative features and SoD are valuable."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The product is easy to use."
"I like the eDirectory feature."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"It offers a nice price. It's mid-range."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"It is easy to use, and does not requires an extensive programming or development background."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"Automated provisioning removes manual labor and manual provisioning."
"Connector Xpress and Policy Xpress and the new interface."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"The solution is easy to scale."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"There's a challenge with handling large amounts of data in this system."
"The reporting and importing have room for improvement."
"The security permission inside Omada needs improvement. It's tricky to set up."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The solution should be made more agile for customers to own or configure."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The integrations must be made easier."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"The interface is old and outdated, and the design software seems archaic."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The development process to create this connector is not as easy as I would like."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Reporting could be improved."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. NetIQ Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and VMware Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our NetIQ Identity Manager vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
