ObserveIT vs Symantec Identity Governance and Administration comparison

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We asked business professionals to review the solutions they use.
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Pros
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."

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"The scalability potential is there if a company needs to expand.""When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities.""It offers a nice price. It's mid-range.""Connector Xpress and Policy Xpress and the new interface.""The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything.""There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.""The solution is easy to scale.""The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."

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Cons
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."

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"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product.""The reporting functions.""The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.""The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.""We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.""They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version.""They should easier and better integration with other software."

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Pricing and Cost Advice
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  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
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    Questions from the Community
    Top Answer:In addition to responsesfrom Xavier Suriol and reviewer1324719, also consider ObserveIT from Proofpoint.
    Top Answer: Hello All, I hope you had a merry Christmas. In this case it is as simple as it is. Just take Proofpoint ObserveIT - many companies in the public and financial sector have been using it for years… more »
    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with third-party vendors. Additionally, cloud networking features and Azure, AWS, and… more »
    Ranking
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    Average Words per Review
    0
    Rating
    N/A
    19th
    Views
    864
    Comparisons
    548
    Reviews
    5
    Average Words per Review
    403
    Rating
    6.4
    Comparisons
    Also Known As
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Overview

    The biggest security problem today is people. Insiders are responsible for 90% of security incidents, per the 2015 Verizon DBIR Report. Organizations need to manage security risk from vendors, privileged users and high-risk users. ObserveIT captures video playback of policy violations and comprehensive metadata related to what people are doing, with this information, you can easily search and see what happened without translating logs or investigating across multiple systems.

    Try a free 15-day trial of ObserveIT today.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Coca Cola, Allianz, Premiere League, Xerox, AIG, Cigna, Starbucks, Revlon, Toshiba, Nissan and more.
    Acciona, Core Blox, DBS
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company14%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm15%
    Government9%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise8%
    Large Enterprise72%

    ObserveIT is ranked 2nd in User Activity Monitoring while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. ObserveIT is rated 8.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Dtex Systems and One Identity Safeguard, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management.

    We monitor all User Activity Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.