We performed a comparison between RSA Identity Governance and Lifecycle and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"he customer success and support teams have been crucial."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."
"The most valuable feature is the security, in particular, the One Time Password support."
"Connector Xpress and Policy Xpress and the new interface."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Automated provisioning removes manual labor and manual provisioning."
"The product is relatively easier to use than other identity management products."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"Streamlines user access, consolidates applications."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
"The user interface and workflow need improvement, and more connectors would help."
"Technical support in Pakistan can be improved."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
"If you use the appliance version then it won't handle a huge database volume."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"The product's technical support could be better."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Provisioning has a dependency on Windows."
"Symantec is only on-premises, not on the cloud."
"In the next release, there should be provisioning of your certifications."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
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RSA Identity Governance and Lifecycle is ranked 22nd in Identity Management (IM) with 9 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. RSA Identity Governance and Lifecycle is rated 6.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of RSA Identity Governance and Lifecycle writes "Lacking customization, poor support, but useful auditing". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". RSA Identity Governance and Lifecycle is most compared with SailPoint IdentityIQ, Saviynt, One Identity Manager and CyberArk Privileged Access Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management. See our RSA Identity Governance and Lifecycle vs. Symantec Identity Governance and Administration report.
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