Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

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Executive Summary

We performed a comparison between Symantec Identity Governance and Administration and Symantec VIP Access Manager based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships.""The most valuable aspects of Omada Identity for me are the automation capabilities.""User-friendly solution.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand.""The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

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"Word mining and risk campaigns are the most valuable features of this solution.""The solution is easy to scale.""​It has improved our user management. It is definitely streamlined​.""Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role.""I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so.""What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems.""I've used it to manage users, create and update, delete users, change passwords, and assign and change rules.""It has good endpoint support and endpoint connectivity to different versioning endpoints."

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"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity.""In this version 9.1, lots of changes are done for the dashboard, User Store etc.""It offers more platform support, like Apple, Android, and Microsoft.""The product is useful for providing user access from an in-built office server as we follow the work-from-home model.""The VPN we are using is good and working quite well.""Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment.""Cloud-based service and management.""It is easy to use."

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Cons
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes.""When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release.""When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features.""The security permission inside Omada needs improvement. It's tricky to set up.""The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."

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"The support from Symantec Identity Governance and Administration could improve.""The product works slowly while accessing cloud-native solutions.""The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.""The solution is not the best or the fastest available.""Symantec is only on-premises, not on the cloud.""The product's technical support could be better.""It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."

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"Every time that I have a new phone or computer, it takes a little longer to deploy it.""Maybe Symantec could consider providing a step-by-step guide for first-time users.""I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial.""The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users.""It is challenging to use when installing a new version.""It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor.""Geofencing needs improvement.""In the next release, I would like the ability to work offline with remote access."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

  • "Licensing and pricing seems very fair."
  • "There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
  • "There are additional costs for maintenance."
  • "I can say that the solution is worth the money."
  • More Symantec VIP Access Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with… more »
    Top Answer:The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
    Top Answer:The pricing would most likely charge per user based on how many accounts have access to the IT managers.
    Top Answer:The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Symantec VIP
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Acciona, Core Blox, DBS
    Maine Medical Center, Aria S.p.A
    Top Industries
    REVIEWERS
    Government18%
    Computer Software Company12%
    Energy/Utilities Company12%
    Manufacturing Company12%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm15%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Leisure / Travel Company11%
    Real Estate/Law Firm11%
    Hospitality Company11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Healthcare Company12%
    Government8%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise7%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise8%
    Large Enterprise72%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    Identity Management (IM)
    March 2024
    Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews while Symantec VIP Access Manager is ranked 15th in Authentication Systems with 15 reviews. Symantec Identity Governance and Administration is rated 7.6, while Symantec VIP Access Manager is rated 8.2. The top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID Access and Okta Workforce Identity.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.