We performed a comparison between Fortra's Powertech Identity & Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"It is easy to use, and does not requires an extensive programming or development background."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"The solution is easy to scale."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"It has improved our user management. It is definitely streamlined."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"Provisioning has a dependency on Windows."
"I find the API boring. I also faced issues while integrating with CA SSO."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"Symantec is only on-premises, not on the cloud."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The development process to create this connector is not as easy as I would like."
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Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Fortra's Powertech Identity & Access Manager is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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