"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"It's a very useful tool that has improved our client's security, from day one."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Using the implementation guide, I was able to implement the solution with ease."
"It has improved our user management. It is definitely streamlined."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The scalability potential is there if a company needs to expand."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"Governance."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"The development process to create this connector is not as easy as I would like."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"I find the API boring. I also faced issues while integrating with CA SSO."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The solution is not the best or the fastest available."
"Reporting could be improved."
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ObserveIT is ranked 2nd in User Activity Monitoring while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. ObserveIT is rated 8.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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