We performed a comparison between One Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Omada offers a technical solution that addresses both our needs."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The administrative features and SoD are valuable."
"Omada's most valuable aspect is its usability."
"User-friendly solution."
"The customer success and support teams have been crucial."
"The best feature is that it's customizable. For example, we can create any kind of product or custom service within an IT shop and customize it the way our customers need it. For the customers, it's the best. They are happy with it."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
"One Identity Manager offers several features that I found advantageous compared to other tools."
"The solution is flexible because you can realize the customer needs. Therefore, it is easy to upgrade specialized things. It provides the flexibly, so you can implement customers' use cases."
"It gives the best user experience, enabling us an overview of all user entitlements."
"The most valuable feature of One Identity Manager for me is its Designer tool."
"It is flexible with APIs and the customizing of a portal."
"It brings simplicity into complex matters."
"It's a very useful tool that has improved our client's security, from day one."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"It offers a nice price. It's mid-range."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Connector Xpress and Policy Xpress and the new interface."
"The Omada support response time has room for improvement."
"The web GUI can be improved."
"The solution should be made more agile for customers to own or configure."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Omada Identity has a steep learning curve."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The reporting and importing have room for improvement."
"The technical support is non-existent. It is not worth talking about."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"The performance could use improvement. Sometimes synchronizations take too long."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"It is a very powerful solution, but when it comes to doing some complex parameterization or authorization, we end up coding. Comparatively, CA solutions require less coding. It is more powerful than the CA solutions, but you end up with coding in VB.Net or C#. Complex parameterization could be better from their side."
"The philosophy behind One Identity Manager has always been that there's not one way of working and that you can set it up according to your own identity and access management philosophy, but what would make it better is by shortening the setup time and the learning curve time. If the team could create some best practices with a wizard to set the solution up within companies, that would be a killer feature and would help make identity access management more approachable. That would also help companies that don't have the resources or a dedicated team to set up One Identity Manager. What I'd like to see in the next release of the solution is the addition of just released application governance parts. That would sound promising. It would also be interesting if the team sets up best practice startup wizards, so you could set up One Identity Manager according to selectable best practice wizards instead of setting it up completely by yourself."
"The tool to develop the web portal needs improvement."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"Provisioning has a dependency on Windows."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The support from Symantec Identity Governance and Administration could improve."
"Symantec is only on-premises, not on the cloud."
"The solution is not the best or the fastest available."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
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One Identity Manager is ranked 2nd in User Provisioning Software with 74 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. One Identity Manager is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and Cisco ISE (Identity Services Engine). See our One Identity Manager vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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