We performed a comparison between CA Identity Suite [EOL] and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."I appreciate all the support we receive from Omada."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Nowadays it is offered as a Virtual Appliance, and that saves considerable time for installing and controlling it."
"I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
"The most valuable feature is the re-certification campaign capabilities."
"With the Virtual Appliance, combined with CA Identity Manager and GovernanceMinder as one solution, it eliminates having multiple infrastructure requirements, multiple products, and gives a holistic view of the access granting."
"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"You can spin up IDM or Identity Suite in a few hours and it is ready to use."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Easy to navigate, handle and manage the applications."
"I like the way it is handling authentication and authorization."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Functionality and usability could be improved."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"If I had to name one thing, it would be the user interface (UI)."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The solution should be made more agile for customers to own or configure."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The reporting and importing have room for improvement."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit."
"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them. Then there are issues around getting the architecture, but it's challenging to get the architecture."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete. It would be great if this synchronization happened immediately."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution's deployment should be made easier."
"They should improve the solution by include reporting."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
Earn 20 points
CA Identity Suite [EOL] doesn't meet the minimum requirements to be ranked in Identity Management (IM) while ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews. CA Identity Suite [EOL] is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of CA Identity Suite [EOL] writes "Eliminates multiple infrastructure requirements and products, gives a holistic view of access granting". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". CA Identity Suite [EOL] is most compared with , whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
