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MICS Resource Management vs Samanage comparison

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MICS Resource Management

46 views|21 comparisons
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Samanage

Read 3 Samanage reviews
254 views|170 comparisons
100% willing to recommend
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Buyer's Guide
IT Asset Management
April 2024
Executive Summary

We performed a comparison between MICS Resource Management and Samanage based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
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767,847 professionals have used our research since 2012.
Featured Review
Use MICS Resource Management?
Meechai Chongpatiyutt
Detects incidents quickly, improves our SLA performance and solves issues faster
It helps us detect incidents quickly so we can improve our SLA performance and solve issues faster. This makes our customers happy. We also use it... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is expensive."

    • More Samanage Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Samanage?
    Top Answer:The solution has a great filtering feature.
    What needs improvement with Samanage?
    Top Answer:We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours. I think they need to work on their UI… more »
    What is your primary use case for Samanage?
    Top Answer:Samanage is our ticketing system and users email us with their issues which we're then able to prioritize. We are customers of Samanage.
    Ranking
    41st
    out of 48 in IT Asset Management
    Views
    46
    Comparisons
    21
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    16th
    out of 48 in IT Asset Management
    Views
    254
    Comparisons
    170
    Reviews
    1
    Average Words per Review
    298
    Rating
    8.0
    Comparisons
    Also Known As
    CA MICS Resource Management
    Learn More
    Broadcom
    SolarWinds
    Overview

    Better align IT investments to your business needs by gaining visibility into actual IT resource consumption. CA MICS Resource Management provides the metrics you need to perform effective IT financial planning, storage planning, capacity planning and to monitor system performance against existing service levels.

    "Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
    Sample Customers
    Sky, FTA, Algar, L'Oreal
    SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Construction Company15%
    Financial Services Firm13%
    Computer Software Company10%
    Government8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise61%
    Buyer's Guide
    IT Asset Management
    April 2024
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    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    MICS Resource Management is ranked 41st in IT Asset Management while Samanage is ranked 16th in IT Asset Management with 3 reviews. MICS Resource Management is rated 0.0, while Samanage is rated 7.6. On the other hand, the top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". MICS Resource Management is most compared with , whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk, Freshservice and JIRA Service Management.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.