We performed a comparison between OpenText Operations Bridge and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."Flexible dashboard with the availability of widgets."
"The event correlation is the most valuable aspect of the solution."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The most valuable feature is that everything can be consolidated into one dashboard."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"It's a very good product overall."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"It alerts the operators when it is time to repair the communications and the IPLs."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"I'm not aware of areas that need improvement."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The initial setup is a little bit complex."
"The setup process can get a little bit complex."
"The price is quite expensive, and because of this, we may try another solution."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The GUI interface could be improved, but that is coming. They are working on that."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Scalability is zero. It cannot be scaled because of its age."
"Some of the command sequences are too long."
Earn 20 points
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. OpenText Operations Bridge is rated 7.8, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, SCOM, BMC TrueSight Operations Management and DX Spectrum.
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