We performed a comparison between OPS/MVS Automation Intelligence and ScienceLogic based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"It's very secure, because it's a legacy application."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"When it comes to features, the power pack is the most valuable."
"Power packs."
"The solution provides good infra-monitoring features."
"The most valuable features of ScienceLogic are AI and machine learning."
"The power flow is great."
"The tool is quite easy to deploy, and it offers very good support."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Scalability is zero. It cannot be scaled because of its age."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Some of the command sequences are too long."
"The GUI interface could be improved, but that is coming. They are working on that."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"They need a little more self-service."
"I would like to see out-of-the-box standard dashboards for common services."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"From a performance perspective, it needs to improve a lot."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should add CLI command modes and scripts for high performance."
"The product must educate its strategic partners for deployment."
Earn 20 points
OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. OPS/MVS Automation Intelligence is rated 9.4, while ScienceLogic is rated 8.6. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, SCOM and IBM Tivoli OMEGAMON, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery.
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