We performed a comparison between DX Performance Management and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two DX NetOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"One of the most valuable features is the ease of use."
"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."
"Anything is possible with Tivoli. It's quite a robust system."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"NetCool has a huge database that can collect and process about one million alarms a day."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"It would be helpful if CA provided online training for its customers."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"The solution does not have any AI capabilities."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"UI is outdated, very old legacy."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The installation could be simplified, and technical support could be faster."
DX Performance Management is ranked 2nd in DX NetOps with 31 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. DX Performance Management is rated 8.2, while IBM Tivoli NetCool is rated 7.6. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our DX Performance Management vs. IBM Tivoli NetCool report.
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