Most Helpful Review
Time Entry, Resource Allocation & Dashboards Are Valuable But Memory Management And Responsiveness Can Be Improved
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable features are the project, resource, and portfolio management processes are combined in one solution. The data is possible to use either in the one or the other process, and we do not need to enter the data multiple times.
The competency and available support are quite good, therefore we do not have any issues with support. Every time that we have a case where we need support, it is clarified right away.
it creates visibility across our whole organization. People that were often left in the dark wondering what was happening with projects. Now have an easy solution to see all the information they want to see across the whole portfolio.
It's definitely improving our ability to make better decisions, and improving the quality of data that we have, to make the decisions for the strategic good of the company.
The new UX is great because it has helped remove some of those barriers, so that people who are not classically trained project managers can easily get up to speed in using the tool without having to learn a whole other tool set. It's very intuitive, and very collaborative, and very easy to adapt to their existing work styles.
Allows us to track all of a project's elements in one database.
What has been valuable are the workflows that are there today in order to keep our executive staff informed as well as our program managers and department managers.
Within the SaaS environment (since CA is supporting it), it has been extremely stable and reliable.
Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management.
Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on.
It benefits us because we have globally located teams. Our team members work in different geographies, so the product is a better way to manage progress and see the status of different tasks
We can cope with processes easily without adapting the tool, but adapting the tool to processes.
The ability to change and rewrite tasks is valuable. You can add a lot of columns, change the owners and the change the components.
JQL, JIRA Query Language enables me to filter all the issues, display the items as I want.
It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable.
I found it super useful, as it is customizable for different teams and users.
It would be good for them to work on the user interface to make it more interactive.
I wish patches would be quicker since we're a SaaS customer, and just be a non-event, so we don't have to go through a whole - essentially - upgrade cycle, just to do a patch. As a SaaS customer, I'd like the patch to just happen.
When we upgraded to 15.1, we had some challenges around Jaspersoft, and also some issues with supporting some of the complex process work flows that we had designed internally, that were affected by some changes in the process engine.
Needs Gantt to MS Project link.
The look and the feel of 14.4 is a bit antiquated.
The Work Breakdown Structure in the Tasks: I should be able to drag and drop to a level three instead of just stuck at level two.
The classic UI is very cumbersome. It can do everything but it's hard to use. It's easy to use once you understand it, but it's intimidating at first for somebody to see the solution.
I think there's still a little bit of opportunity that we can do some stuff better in relation to the financial part of it; just that easier integration, that look and feel. Our project managers, and obviously finance people, love to interface and use of Excel. The more we can get CA PPM to behave in a similar way, which we're already starting to gain in that path, will be absolutely fantastic.
I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool.
JIRA still has their own backtracking tools. It should have a better visibility into HPE UFT. Most people use functional testing tools, like QTP. They need to improve their integration to make it seamless.
There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level.
Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime.
There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes.
I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice.
The following definitely need improvement: UI, speed, and mobile app functionality.
Out-of-the-box reporting is limited. It would be helpful if more customisation was possible.
Pricing and Cost Advice
We're also moving to the latest version for less than $20,000 for a major corporate system. It's just amazing.
It is hard for them to say, "I have a person on my team who is going to be available, I am going to move that task to them". That requires a project management license, it doesn't require a team member license, so the licensing model does not sometimes support the way the business world is going.
It is a little bit costly compared to others, but it is mature. Customer should understand this product is geared towards project management, not financial management.
Better understanding of requirements and how it will be implemented (with number of licenses for a given budget) would help.
For all the functionalities of the solution, the price is in the market range, since it is a product which offers governance issues and supports the digital transformation, which is where we will go in the next year.
I understand JIRA is quite expensive.
It does not cost that much.
Almost everybody uses JIRA nowadays because it is the most cost-effective solution.
The licensing model is annoying. They nickel and dime you.
It is very cheap if you forego the local instance and stick to the cloud.
What is most valuable?: PPM: Has administrative overhead associated with the waterfall approach and a lot of DTL tracking. JIRA: The scrum masters have a lot of flexibility in the sprints in terms of how they actually track work. In financial organizations, or in organizations that are regulated, you need to be able to have that governance component that PPM provides. You also need to provide the flexibility, which is what JIRA or Rally provides. JIRA has been around for a long time. It... Read more »
out of 24 in Project Portfolio Management
out of 38 in Application Lifecycle Management (ALM) Suites
Compared 23% of the time.
Compared 14% of the time.
Compared 10% of the time.
Compared 32% of the time.
Compared 8% of the time.
Compared 8% of the time.
Also Known As
|Clarity PPM, CA Clarity, CA Clarity PPM||JIRA Software|
|CA PPM represents a single platform that enables you to manage your entire innovation lifecycle and make more informed strategic investments. CA PPM helps you track and prioritize market and customer requirements and make better decisions on how to invest limited resources, so you can optimize your enterprise, IT, service and product portfolio. Further, it offers the unified, comprehensive project management capabilities you need to deliver quality initiatives on time and on budget. Available via SaaS, on-premise, and hosted delivery models.|
JIRA has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Learn more about CA PPM
Learn more about JIRA
|Toyota Financial Services, GameStop, Polycom, Sky, Qantas, Cox Enterprises, Banco Mercantil, Borealis||Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.|
Financial Services Firm27%
Marketing Services Firm14%
Financial Services Firm12%
Software R&D Company15%
Financial Services Firm12%
Financial Services Firm21%