"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"We found that the architecture is scalable and very resilient."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"We have received good support from the tech support team."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"We can check the activities in the server for fragile files and documents in case of any issues."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"The interface is very friendly, colorful, and bold."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"I wish it could create local accounts on desktops."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The management console could be improved."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
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ObserveIT is ranked 2nd in User Activity Monitoring while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ObserveIT is rated 8.4, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
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