We performed a comparison between CA Process Automation and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"It is easy to debug and troubleshoot."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The case management functionality of this solution has been most valuable."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"It's a good tool for workflow automation."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"Can do a lot of things with minimum time and cost."
"The product helps you to build faster."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"The pricing model needs to be improved. Right now, it's too expensive."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"This is a quite expensive product."
"Pega's technical support could be better."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
Earn 20 points
CA Process Automation is ranked 29th in Process Automation while Pega BPM is ranked 2nd in Process Automation with 55 reviews. CA Process Automation is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". CA Process Automation is most compared with BMC TrueSight Orchestration, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.