We performed a comparison between Clarity SM and LiveChat based on real PeerSpot user reviews.
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Clarity SM is ranked 23rd in Help Desk Software with 107 reviews while LiveChat is ranked 34th in Help Desk Software. Clarity SM is rated 7.8, while LiveChat is rated 9.8. The top reviewer of Clarity SM writes "Quite good back-end architecture for end users but the API is very, very bad". On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Clarity SM is most compared with ServiceNow, JIRA Service Management, OpenText Service Management Automation X (SMAX), SymphonyAI IT Service Management and BeyondTrust Remote Support, whereas LiveChat is most compared with LivePerson .
See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.
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