We performed a comparison between Clarity SM and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.
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Clarity SM is ranked 23rd in Help Desk Software with 107 reviews while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. Clarity SM is rated 7.8, while salesforce.com Desk.com [EOL] is rated 4.0. The top reviewer of Clarity SM writes "Quite good back-end architecture for end users but the API is very, very bad". On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Clarity SM is most compared with ServiceNow, JIRA Service Management, BeyondTrust Remote Support, OpenText Service Management Automation X (SMAX) and IBM Maximo, whereas salesforce.com Desk.com [EOL] is most compared with .
See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.
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