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CA Service Operations Insight [EOL] vs IDERA Uptime Infrastructure Monitor comparison

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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between CA Service Operations Insight [EOL] and IDERA Uptime Infrastructure Monitor based on real PeerSpot user reviews.

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Featured Review
Anonymous User
The tools shorten our time to diagnose and resolve problems
It's certainly going to speed up time to resolution. It will hopefully make it so I could introduce more junior people on my staff in a training... Read more →
Nafiu Garba
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."

    • More IDERA Uptime Infrastructure Monitor Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about IDERA Uptime Infrastructure Monitor?
    Top Answer:My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.
    What is your experience regarding pricing and costs for IDERA Uptime Infr...
    Top Answer:I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of… more »
    What needs improvement with IDERA Uptime Infrastructure Monitor?
    Top Answer:What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime… more »
    Ranking
    Unranked
    In CRM
    60th
    out of 148 in Network Monitoring Software
    Views
    288
    Comparisons
    254
    Reviews
    1
    Average Words per Review
    613
    Rating
    8.0
    Comparisons
    Also Known As
    CA SOI
    IDERA UIM, uptime software up.time
    Learn More
    Broadcom
    IDERA
    Overview

    CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.

    Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.

    Sample Customers
    Lexmark, HCL Technologies, Banese
    TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
    Buyer's Guide
    CRM
    March 2024
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    CA Service Operations Insight [EOL] doesn't meet the minimum requirements to be ranked in CRM while IDERA Uptime Infrastructure Monitor is ranked 60th in Network Monitoring Software with 5 reviews. CA Service Operations Insight [EOL] is rated 8.0, while IDERA Uptime Infrastructure Monitor is rated 8.0. The top reviewer of CA Service Operations Insight [EOL] writes "The tools shorten our time to diagnose and resolve problems". On the other hand, the top reviewer of IDERA Uptime Infrastructure Monitor writes "It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices". CA Service Operations Insight [EOL] is most compared with , whereas IDERA Uptime Infrastructure Monitor is most compared with Zabbix.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.