We performed a comparison between Broadcom Service Virtualization and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom, OpenText, SmartBear and others in Service Virtualization."We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster."
"You can create virtual services from a live recording or convert raw traffic into request/response pairs."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"There are several areas that are easily configurable."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"It is easy to use, has a faster time to market, and provides flexibility."
"The most valuable features are the recording and creating of virtual services."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"The reporting is ready to use and doesn't require any setup."
"The product has many features."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The most valuable feature is the integration with Azure DevOps."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"It is not a stable solution."
"One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"From a reporting perspective I think we would like to have a more user-friendly approach."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"One notable drawback is the absence of native integration with Git."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"Increased performance with less memory and CPU usage."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Right now, the product only supports Windows."
More Broadcom Service Virtualization Pricing and Cost Advice →
Broadcom Service Virtualization is ranked 1st in Service Virtualization with 97 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews. Broadcom Service Virtualization is rated 8.2, while SmartBear TestComplete is rated 7.6. The top reviewer of Broadcom Service Virtualization writes "Feature-rich, easy to configure and set up, and the support is good". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Broadcom Service Virtualization is most compared with ReadyAPI Test, Parasoft Virtualize, IBM Rational Test Virtualization Server, OpenText Service Virtualization and Tricentis Tosca, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish.
We monitor all Service Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.