Compare CA Service Virtualization vs. SmartBear TestComplete

CA Service Virtualization is ranked 1st in Service Virtualization with 11 reviews while SmartBear TestComplete which is ranked 6th in Functional Testing Tools with 14 reviews. CA Service Virtualization is rated 8.2, while SmartBear TestComplete is rated 8.2. The top reviewer of CA Service Virtualization writes "Supports multiple protocols, enables us to virtualize calls to third-party vendors and save". On the other hand, the top reviewer of SmartBear TestComplete writes "Allows us to test both desktop and web applications". CA Service Virtualization is most compared with Parasoft Service Virtualization, Micro Focus Service Virtualization and SmartBear ServiceV Pro, whereas SmartBear TestComplete is most compared with Ranorex Studio, UFT (QTP) and Katalon Studio.
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Most Helpful Review
Find out what your peers are saying about CA Technologies, SmartBear, Parasoft and others in Service Virtualization. Updated: July 2019.
353,854 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET.I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market.It is definitely scalable.We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster.We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available.We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far.You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool.

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The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Test items, project variables helps in managing automation suite and scheduling execution.Selenium integration.It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.The ability to run a whole suite of tests automatically (which we did overnight).TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.Runs in different remote machines. We have multiple versions of the software being tested.

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Cons
UI should be more user friendly: better usability, more testing oriented.I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration.Needs some additional lightweight, portable elements.​From a reporting perspective I think we would like to have a more user-friendly approach.I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server.We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog.DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more.CA actually releases a new version every year. We had issues with the upgrade prior to the latest one.

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Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.Increased performance with less memory and CPU usage.Error handling features in the tool are a little limited.The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.Product is not stable enough and it crashes often.

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Pricing and Cost Advice
I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.

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The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day.The price is less, compared to other products, such as QTP.My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it.The product is becoming more and more expensive.

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Ranking
1st
Views
30,022
Comparisons
3,095
Reviews
12
Average Words per Review
532
Avg. Rating
8.4
6th
Views
38,882
Comparisons
12,813
Reviews
15
Average Words per Review
390
Avg. Rating
7.8
Top Comparisons
Compared 13% of the time.
Also Known As
ITKO LISA, CA LISA
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CA Technologies
SmartBear
Overview

CA Service Virtualization acts as a catalyst for DevOps by simulating constrained or unavailable systems across the software development lifecycle (SDLC). This allows developers, testers and performance teams to work in parallel to accelerate app delivery, as well as to “shift-left” the app testing to improve application quality. CA Service Virtualization was previously known as LISA, the product from the ITKO acquisition.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about CA Service Virtualization
Learn more about SmartBear TestComplete
Sample Customers
Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
REVIEWERS
Financial Services Firm25%
Comms Service Provider21%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Financial Services Firm62%
Individual & Family Service11%
Insurance Company8%
Comms Service Provider5%
REVIEWERS
Manufacturing Company13%
Software R&D Company13%
Retailer13%
Comms Service Provider13%
VISITORS READING REVIEWS
Financial Services Firm23%
Manufacturing Company22%
Retailer8%
Non Tech Company7%
Company Size
REVIEWERS
Small Business2%
Midsize Enterprise9%
Large Enterprise89%
VISITORS READING REVIEWS
Small Business1%
Midsize Enterprise20%
Large Enterprise79%
REVIEWERS
Small Business12%
Midsize Enterprise39%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise28%
Large Enterprise61%
Find out what your peers are saying about CA Technologies, SmartBear, Parasoft and others in Service Virtualization. Updated: July 2019.
353,854 professionals have used our research since 2012.
We monitor all Service Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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