We performed a comparison between Broadcom Service Virtualization and Worksoft Certify based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom, OpenText, SmartBear and others in Service Virtualization."It is definitely scalable."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."
"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"It is easy to use, has a faster time to market, and provides flexibility."
"The most valuable feature is its time saving. Once development is complete, the short time that it takes to execute a test is invaluable. It saves a number of dollars and man-hours."
"It is a huge improvement, as it recognizes complex general applications, where most tools won't recognize the objects within them."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools."
"We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts."
"It provides a lot of time savings. We are always ready to execute a task whenever the business asks us. We saved approximately 7000 hours in 2018."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades. They used to take a lot of time until the production validation completed. Now, it is just seconds until it is ready, so they can do executions within couple of minutes."
"Automation using Worksoft Certify has saved our testing times by 40% to 50%."
"One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours."
"More examples of portal-based virtualization."
"It is not a stable solution."
"Needs some additional lightweight, portable elements."
"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"In the past, when we've tried to automate some of our web apps, it has not been as robust. If there were one thing that could be improved, it's interaction with web applications. The issue we were running into is that it was harder to identify the objects than it is with some of the other architectured applications."
"The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues."
"The primary area for improvement is the support service."
"We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward."
"Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases."
"The web application should be more robust."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
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Broadcom Service Virtualization is ranked 1st in Service Virtualization with 97 reviews while Worksoft Certify is ranked 5th in Test Automation Tools with 64 reviews. Broadcom Service Virtualization is rated 8.2, while Worksoft Certify is rated 8.4. The top reviewer of Broadcom Service Virtualization writes "Feature-rich, easy to configure and set up, and the support is good". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". Broadcom Service Virtualization is most compared with ReadyAPI Test, Parasoft Virtualize, IBM Rational Test Virtualization Server, OpenText Service Virtualization and Tricentis Tosca, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and Panaya Test Dynamix.
We monitor all Service Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
