Compare CA Service Virtualization vs. Worksoft Certify

CA Service Virtualization is ranked 1st in Service Virtualization with 11 reviews while Worksoft Certify which is ranked 3rd in Functional Testing Tools with 32 reviews. CA Service Virtualization is rated 8.2, while Worksoft Certify is rated 8.2. The top reviewer of CA Service Virtualization writes "Supports multiple protocols, enables us to virtualize calls to third-party vendors and save". On the other hand, the top reviewer of Worksoft Certify writes "Our automation tests are more robust than our manual tests". CA Service Virtualization is most compared with Parasoft Service Virtualization, Micro Focus Service Virtualization and SmartBear ServiceV Pro, whereas Worksoft Certify is most compared with Tricentis Tosca, UFT (QTP) and Selenium HQ.
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Most Helpful Review
Find out what your peers are saying about CA Technologies, SmartBear, Parasoft and others in Service Virtualization. Updated: July 2019.
352,552 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET.I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market.It is definitely scalable.We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster.We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available.We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far.You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool.

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With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.It is a pretty easy tool to use as far as automated testing tools go.We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort.People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies.Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users.It helps us to implement automation testing as part of most projects, so the need for manual testing can be reduced. This really accelerates the testing process as a whole. Before, where it could take ten days to test a project, now it takes only one or two days to do the complete testing.Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring.Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. So, that is one use case where we have had success.

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Cons
UI should be more user friendly: better usability, more testing oriented.I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration.Needs some additional lightweight, portable elements.​From a reporting perspective I think we would like to have a more user-friendly approach.I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server.We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog.DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more.CA actually releases a new version every year. We had issues with the upgrade prior to the latest one.

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It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.Technical support's first response to us is usually late.Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming.One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps.The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably.There have been some previous security concerns with the way that Capture has worked. When you turn it on, you don't know what it's capturing. This has raised some concerns in the past, especially in our European regions.The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues.The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me.

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Pricing and Cost Advice
I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.

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There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done.The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP.We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars.The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider.Automating our manual processes has saved us 70 to 80 percent in time.We saved $1.3 million using Worksoft Certify in 2017.Cost-wise, compared with other tools, it is a great product.This solution has enabled our clients to automate and save time (approximately 40 to 50 percent).

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Ranking
1st
Views
30,022
Comparisons
3,095
Reviews
12
Average Words per Review
532
Avg. Rating
8.4
3rd
Views
16,817
Comparisons
3,452
Reviews
35
Average Words per Review
1,138
Avg. Rating
8.5
Top Comparisons
Compared 29% of the time.
Compared 22% of the time.
Compared 17% of the time.
Also Known As
ITKO LISA, CA LISA
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CA Technologies
Worksoft
Overview

CA Service Virtualization acts as a catalyst for DevOps by simulating constrained or unavailable systems across the software development lifecycle (SDLC). This allows developers, testers and performance teams to work in parallel to accelerate app delivery, as well as to “shift-left” the app testing to improve application quality. CA Service Virtualization was previously known as LISA, the product from the ITKO acquisition.

Worksoft is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP, Oracle, and Salesforce.com.
Offer
Learn more about CA Service Virtualization
Learn more about Worksoft Certify
Sample Customers
Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Top Industries
REVIEWERS
Financial Services Firm25%
Comms Service Provider21%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Financial Services Firm62%
Individual & Family Service11%
Insurance Company8%
Comms Service Provider5%
REVIEWERS
Manufacturing Company26%
Energy/Utilities Company16%
Consumer Goods13%
Logistics Company10%
VISITORS READING REVIEWS
Software R&D Company26%
Manufacturing Company20%
Pharma/Biotech Company14%
Financial Services Firm12%
Company Size
REVIEWERS
Small Business2%
Midsize Enterprise9%
Large Enterprise89%
VISITORS READING REVIEWS
Small Business1%
Midsize Enterprise20%
Large Enterprise79%
REVIEWERS
Small Business2%
Midsize Enterprise7%
Large Enterprise91%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise1%
Large Enterprise94%
Find out what your peers are saying about CA Technologies, SmartBear, Parasoft and others in Service Virtualization. Updated: July 2019.
352,552 professionals have used our research since 2012.
We monitor all Service Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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