Most Helpful Review
Topology view provides a visual representation of a service and quickly allows identification of errors or degraded...
The Spectrum tool improved our network assurance levels for our business units.
All networks (or network equipment) are monitored through CA Spectrum.
It is easy to understand and determine when and/or where the network is failing.
The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it.
It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition.
As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet.
It covers a lot of different types of hardware. It can do a lot and saves us time.
It is very stable. We have not had any major issues in over 10 years.
It gives good insight into inside of what's going on with Exchange.
The GUI is nicer than all the other graphical interfaces out there.
Its ability to monitor failures and to restart a Windows service when it fails.
The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.
Enormous capability to monitor Citrix environments.
The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations.
The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time.
EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console.
The CA Technologies sales team destroyed their relationship with our business units.
It needs better integration with other CA products.
OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc.
Make it easier to certify devices.
If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now.
The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI.
The upgrade process could be smoother. More of the steps around upgrading could be automated.
A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics.
Dashboards are difficult to create, and not so useful.
Back-end configuration is not easy to implement.
The interface could be improved as it is not real intuitive. It is not user-friendly.
Their dashboards could use some improvement. The ability to customize them a bit more.
Needs to improve the networking monitor capabilities.
I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky.
would like to see improvements in the alarm display console.
The UI looks a little dated and could do with a refresh.
Pricing and Cost Advice
The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all.
It’s a great tool, but an expensive one. Learn how to use it properly.
It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller.
They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years.
It is not expensive.
They are aligned with other enterprise solutions.
It'd be nice if the price was lower. That would be an improvement.
If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server
You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software.
Compared 15% of the time.
Compared 12% of the time.
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Compared 11% of the time.
Compared 29% of the time.
Compared 15% of the time.
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Compared 6% of the time.
|Website/Video||CA Technologies||eg Innovations|
|Overview||CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it. By delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can help your organization effectively manage its dynamic, complex IT infrastructure including physical, virtual and cloud environments as well as network virtualization.|
eG Enterprise is a fully converged application and infrastructure performance monitoring solution that delivers unparalleled visibility across user experience, business transactions, application performance and the entire supporting infrastructure – physical, cloud or hybrid – all from a single console. Many of the world’s largest enterprise IT deployments rely on eG Enterprise to make monitoring, diagnosis, analytics, and reporting of key IT services fast, simple and complete. eG Enterprise expands any organization’s ability to deliver high service uptime, a great end-user experience, reduced operational costs, efficient IT growth and maximum ROI.
Learn more about CA Spectrum
Learn more about eG Enterprise
|Sample Customers||National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi||20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.|
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