We performed a comparison between DX Spectrum and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"Stability has been good. We really have not had any issues."
"It creates transparency and makes everything work by being more transparent."
"This product provides good visibility into applications at the backend."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"The product’s stability and robustness are valuable."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft is easily deployable and ready to use."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The AI component allows you to check previous cases and diagnose problems easily."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The Event Management feature is quite valuable."
"I like the prediction features."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"The solution's stability needs improvement."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They should consider including Chatbot."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"The documentation and flexibility for generic integration could be improved."
"It is taking a long time to set it up and could do more to roll out quickly."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Moogsoft is ranked 37th in IT Infrastructure Monitoring with 11 reviews. DX Spectrum is rated 8.4, while Moogsoft is rated 7.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and HPE Intelligent Management Center, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and OpsRamp. See our DX Spectrum vs. Moogsoft report.
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