DX Spectrum vs New Relic comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between DX Spectrum and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed DX Spectrum vs. New Relic Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products.""Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices.""It does correlation so instead of producing 20 alarms if a site goes down, it only creates one.""It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition.""The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful.""The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure.""Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution.""The Spectrum tool improved our network assurance levels for our business units."

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"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring.""We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations.""The most valuable features of New Relic are the reports and ease of use.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""It does everything we wanted it to do.""We are able to drill down and see what is going on in the system.""They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

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Cons
"The Wi-Fi side needs improvement."

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"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts.""It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer...""Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great.""DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support.""It doesn’t give you performance metrics: You need CA eHealth for this.""We have had one support issue that's been open for a couple of months, and it is currently open.""If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market.""We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."

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"The solution needs to have staging.""It is a serious tool and requires a lot of time invested in order to understand how it works.""They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""The price needs improvement.""The customization of the start and end time is kind of cool.""They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself.""The solution could improve by having more network monitoring features, such as for all the infrastructure."

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Pricing and Cost Advice
Information Not Available
  • "It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
  • "It’s a great tool, but an expensive one. Learn how to use it properly."
  • "The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
  • "In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
  • "The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • More DX Spectrum Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The solution's most valuable features are its integration with Broadcom tools and scalability.
    Top Answer:DX Spectrum's pricing depends on the license number. It is affordable.
    Top Answer:DX Spectrum needs better documentation on its complex features.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the… more »
    Comparisons
    Also Known As
    CA Spectrum
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Information Not Available
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm16%
    Comms Service Provider13%
    Healthcare Company13%
    Insurance Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company12%
    Government9%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    DX Spectrum vs. New Relic
    March 2024
    Find out what your peers are saying about DX Spectrum vs. New Relic and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    DX Spectrum is ranked 14th in Network Monitoring Software with 115 reviews while New Relic is ranked 7th in Network Monitoring Software with 151 reviews. DX Spectrum is rated 8.4, while New Relic is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and HPE Intelligent Management Center, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our DX Spectrum vs. New Relic report.

    See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.