DX Spectrum vs Splunk On-Call comparison

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132 views|98 comparisons
89% willing to recommend
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1,066 views|932 comparisons
81% willing to recommend
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Executive Summary

We performed a comparison between DX Spectrum and Splunk On-Call based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom and others in DX NetOps.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What I like best is the configuration management functionality.""The presentation layer is pretty simple and straightforward.""Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective.""The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component.""The most valuable feature is the event correlation mechanism.""​It covers a lot of different types of hardware. It can do a lot and saves us time.​""The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful.""It is easy to navigate."

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"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred.""The most valuable feature of the solution is helpdesk escalation.""The flexible schedule is the most valuable feature. It was very easy to set out a rotation.""VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process.""The alert calling feature is the best because notifications are delivered via phone messages."

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Cons
"Our consultant was four months on-site doing Spectrum setup and working through issues.""It doesn’t give you performance metrics: You need CA eHealth for this.""Event correlation only works on one server, rather than on all of the servers in the same cluster environment.""Integration with some other tools, and integration with some Network Packet Broker, need some improvement.""From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World.""I would like to see better scalability, and maybe, a more intuitive user interface. ​""I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting.""The interface is not nice and needs to be improved."

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"The solution can be improved by including a wider list of permissions.""Should have more YouTube webinars.""At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap.""The third-party configuration tool could be easier to use.""There could be improvements with communicating an incident or alert."

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Pricing and Cost Advice
  • "It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
  • "It’s a great tool, but an expensive one. Learn how to use it properly."
  • "The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
  • "In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
  • "The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • More DX Spectrum Pricing and Cost Advice →

  • "The price of the solution could be less expensive."
  • More Splunk On-Call Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's most valuable features are its integration with Broadcom tools and scalability.
    Top Answer:DX Spectrum's pricing depends on the license number. It is affordable.
    Top Answer:DX Spectrum needs better documentation on its complex features.
    Top Answer:The flexible schedule is the most valuable feature. It was very easy to set out a rotation.
    Top Answer:For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was… more »
    Top Answer:We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when we actually had an issue, it would find out who to call and call that person. It's… more »
    Ranking
    1st
    out of 4 in DX NetOps
    Views
    132
    Comparisons
    98
    Reviews
    10
    Average Words per Review
    457
    Rating
    8.7
    Views
    1,066
    Comparisons
    932
    Reviews
    3
    Average Words per Review
    385
    Rating
    9.0
    Comparisons
    Also Known As
    CA Spectrum
    VictorOps
    Learn More
    Overview

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
    Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

    Sample Customers
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Comms Service Provider13%
    Healthcare Company13%
    Insurance Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company13%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Manufacturing Company10%
    Government7%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Midsize Enterprise11%
    Large Enterprise89%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise17%
    Large Enterprise71%
    Buyer's Guide
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    767,847 professionals have used our research since 2012.

    DX Spectrum is ranked 1st in DX NetOps with 115 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. DX Spectrum is rated 8.4, while Splunk On-Call is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .

    We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.