"SAP CDC is very easy to use and the best part about this tool is its documentation."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"The most valuable feature is the integration with the Active Directory."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"As our identity model continues to mature, probably the Federation is most valueable."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"I have struggled to give different access to different users in the same application."
"To add more value to this solution it needs to be more user-friendly."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"We are finding some compatibility issues. We're still working with CA on them."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The technical support could be better."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
SAP Customer Data Cloud is ranked 2nd in Social Login while Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews. SAP Customer Data Cloud is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and PingAccess.
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