We performed a comparison between CyberArk Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The initial setup is straightforward. It takes me up to an hour and a half."
"CyberArk Identity is a mature product."
"The setup, via cloud, is simple."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"It is reliable."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"Ease of use is very good, for administrating it. It's very well known."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"We would like to see an improvement in the ability to manage mobile devices."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The solution could be easier to use and I found it to be very complex involving many steps."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"They can include the Mobile Device Management (MDM) feature."
"To add more value to this solution it needs to be more user-friendly."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The GUIs are not very clear, especially when integrating with other products from CA."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
Earn 20 points
CyberArk Identity is ranked 8th in Access Management with 17 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. CyberArk Identity is rated 8.2, while Symantec Siteminder is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity and PingID.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
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