We performed a comparison between One Identity Active Roles and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated."
"The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them."
"The solution is stable."
"With the use of the sync service we were able to import information from multiple external systems and populate them within our space and leverage them for downstream systems."
"In comparison to native Active Directory tools, using Active Roles for delegation is so much better. It uses an access template and that makes it easy to see who can access what. In fact, you can do that for many objects as well."
"Because of Active Roles, we're able to synchronize on an even more regular basis. It enables us to provide even more information to the Active Directory, which helped us to group our users in a more consistent manner."
"It's valuable to us in that it resembles the native tools that most people have grown accustomed to... Active Roles resembles traditional tools, such as from Microsoft. That is really good because it eases the way people interact with the tool."
"Having a tool to manage all changes to AD from a single pane of glass is awesome."
"The solution is easy to use for our managers."
"Ease of use is very good, for administrating it. It's very well known."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"We almost never have outages nor see slowdowns."
"The third area for improvement, which is the weakest portion of ARS, is the workflow engine, which was introduced a few years ago. It's slow and not very intuitive to use, so I would like to see improvement there."
"For the AAD management feature, it needs to improve the objects that we can manage and the security."
"The ability to send logs to a SIEM would be very beneficial."
"The user and group management in Azure AD could be better. Our focus these days is dynamic sharing with several on-prem Microsoft applications like SharePoint."
"The solution needs an attestation process that includes certification and recertification attestation."
"The initial setup was quite easy, but it was time-consuming. It took about three months."
"For ActiveRoles, it would be good if the product supports multi-scripting language. You can use only VBScript."
"Another issue we have with the product is that we run a lot of custom tasks. You have to program them to run on one particular host and there's no automatic failover to a second host. If that host is down when a task is supposed to run, it has to wait until the next time it runs when that host is up."
"To add more value to this solution it needs to be more user-friendly."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"The technical support could be better."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
Earn 20 points
One Identity Active Roles is ranked 5th in User Provisioning Software with 17 reviews while Symantec Siteminder is ranked 16th in Single Sign-On (SSO). One Identity Active Roles is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of One Identity Active Roles writes "Single interface and workflows simplify AD and Azure AD management efficiency and security". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". One Identity Active Roles is most compared with Microsoft Entra ID, ManageEngine ADManager Plus, One Identity Manager, SailPoint IdentityIQ and Softerra Adaxes, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and Microsoft Entra ID. See our One Identity Active Roles vs. Symantec Siteminder report.
We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.