We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a user-friendly solution."
"We use the product to run different reports."
"It provides ease of connecting all our devices."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The solution is stable. We haven't experienced any bugs or glitches."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It is a scalable solution...It is a stable solution."
"Ease of use is very good, for administrating it. It's very well known."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The product is not customizable."
"The solution should allow for better integration with other platforms and the UBT."
"We have encountered instances where it is not easy to do authentication."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In the beginning, the initial setup was very complex."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"To add more value to this solution it needs to be more user-friendly."
Earn 20 points
PingID is ranked 7th in Authentication Systems with 8 reviews while Symantec Siteminder is ranked 16th in Single Sign-On (SSO). PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes "User-friendly and well-built for developers, with many features and clear documentation on how to integrate it with other tools". On the other hand, PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Auth0, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, Microsoft Entra ID and PingAccess. See our PingID vs. Symantec Siteminder report.
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