PingID vs Symantec Siteminder comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed PingID vs. Symantec Siteminder Report (Updated: January 2023).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is a user-friendly solution.""We use the product to run different reports.""It provides ease of connecting all our devices.""It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower.""The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in.""The solution is stable. We haven't experienced any bugs or glitches.""The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering.""It is a scalable solution...It is a stable solution."

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"Ease of use is very good, for administrating it. It's very well known.""The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application.""The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?""It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days.""The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that.""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""It has the ability to authenticate and authorize users. It is the main feature for our security.""IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."

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Cons
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.""If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base.""The product is not customizable.""The solution should allow for better integration with other platforms and the UBT.""We have encountered instances where it is not easy to do authentication.""PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users.""I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved.""In the beginning, the initial setup was very complex."

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"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful.""I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later.""We would like to the OAuth be more stable, more issues being fixed rather than not.""All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem.""Better documentation. I went through some sessions on single sign-on for version 12.7.""The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid.""I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product.""To add more value to this solution it needs to be more user-friendly."

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Pricing and Cost Advice
  • "PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
  • "PingID's pricing is pretty competitive."
  • "The product is costly."
  • "The pricing is neither too expensive nor too cheap."
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  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • More Symantec Siteminder Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging… more »
    Top Answer:The pricing is neither too expensive nor too cheap.
    Top Answer:The management console needs to be improved. PingID should revise it.
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    Ranking
    7th
    Views
    2,208
    Comparisons
    1,841
    Reviews
    7
    Average Words per Review
    573
    Rating
    8.4
    16th
    Views
    1,690
    Comparisons
    1,298
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Ping Identity
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Overview
    IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    Sample Customers
    Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Top Industries
    REVIEWERS
    Manufacturing Company44%
    Financial Services Firm22%
    Healthcare Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company11%
    Manufacturing Company8%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm39%
    Comms Service Provider7%
    Healthcare Company7%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Insurance Company11%
    Computer Software Company9%
    Government6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business8%
    Midsize Enterprise4%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise6%
    Large Enterprise82%
    Buyer's Guide
    PingID vs. Symantec Siteminder
    January 2023
    Find out what your peers are saying about PingID vs. Symantec Siteminder and other solutions. Updated: January 2023.
    763,955 professionals have used our research since 2012.

    PingID is ranked 7th in Authentication Systems with 8 reviews while Symantec Siteminder is ranked 16th in Single Sign-On (SSO). PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes "User-friendly and well-built for developers, with many features and clear documentation on how to integrate it with other tools". On the other hand, PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Auth0, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, Microsoft Entra ID and PingAccess. See our PingID vs. Symantec Siteminder report.

    We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.