We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It's pretty stable as a product."
"We use the product to run different reports."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It is a scalable solution...It is a stable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"It is very scalable. We have a very large customer base: 75 million customers."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"Ease of use is very good, for administrating it. It's very well known."
"The most valuable feature is the integration with the Active Directory."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"We have encountered instances where it is not easy to do authentication."
"The solution should allow for better integration with other platforms and the UBT."
"In the beginning, the initial setup was very complex."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"We are finding some compatibility issues. We're still working with CA on them."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"I'd like to see a rework of the user directory configuration."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
Earn 20 points
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews. PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Saviynt, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and Microsoft Entra ID. See our PingID vs. Symantec Siteminder report.
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