"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It's quite scalable."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The single sign-on is the solution's most valuable feature"
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"We almost never have outages nor see slowdowns."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"I have struggled to give different access to different users in the same application."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"We are finding some compatibility issues. We're still working with CA on them."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"I'd like to see a rework of the user directory configuration."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
SAP Customer Data Cloud is ranked 2nd in Social Login while Symantec Siteminder is ranked 16th in Single Sign-On (SSO). SAP Customer Data Cloud is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and Microsoft Entra ID.
We monitor all Social Login reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.