We performed a comparison between Symantec Siteminder and WSO2 Identity Server based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"The product provides easy integration between API manager and IT server components."
"The keystore feature has been most valuable for us."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I would rate the solution's stability eight or nine out of ten."
"It's very easy to implement everything."
"Comprehensive ecosystem."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The GUIs are not very clear, especially when integrating with other products from CA."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"There needs to be a good support model and easy-to-understand documentation."
"The high availability architecture has to be improved."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"I found the initial setup to be very complex."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The solution could improve its development from a user perspective."
Earn 20 points
Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews while WSO2 Identity Server is ranked 6th in Customer Identity and Access Management (CIAM) with 7 reviews. Symantec Siteminder is rated 8.0, while WSO2 Identity Server is rated 8.0. The top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides valuable API management features, but its technical documentation needs improvement". Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and PingAccess, whereas WSO2 Identity Server is most compared with Auth0, Amazon Cognito, CyberArk Privileged Access Manager, SAP Identity Management and SailPoint IdentityIQ. See our Symantec Siteminder vs. WSO2 Identity Server report.
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