Compare CA UIM (DX Infrastructure Manager) vs. LogicMonitor

CA UIM (DX Infrastructure Manager) is ranked 7th in Network Monitoring Software with 24 reviews while LogicMonitor is ranked 19th in Network Monitoring Software with 7 reviews. CA UIM (DX Infrastructure Manager) is rated 8.4, while LogicMonitor is rated 8.8. The top reviewer of CA UIM (DX Infrastructure Manager) writes "Pulls historic data, every metric and nuanced bit from a device, for us to generate alerts". On the other hand, the top reviewer of LogicMonitor writes "The real strength of this product for me is the infrastructure device support". CA UIM (DX Infrastructure Manager) is most compared with Zabbix, CA Spectrum and SCOM, whereas LogicMonitor is most compared with PRTG Network Monitor, SolarWinds NPM and Dynatrace. See our CA UIM (DX Infrastructure Manager) vs. LogicMonitor report.
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Most Helpful Review
Find out what your peers are saying about CA UIM (DX Infrastructure Manager) vs. LogicMonitor and other solutions. Updated: September 2019.
372,374 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network.It is easy to implement but requires good planning.It is reliable when it comes to monitoring.The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product.It is the foundation for our monitoring solution.Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function.It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.

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The dashboards are great.We can give our customers a good overview of their environment and the services they use.They already have templates of what elements to monitor in a device.It is easy to add a device.In terms of support, we are more proactive compared to having no monitoring at all. We are also able to identify quickly what sort of issues have happened or are about to happen, and act on them accordingly.Integration with a wide variety of infrastructure systems is the most valuable feature; most critical to us was VMware integration and Citrix NetScaler integration.

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Cons
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want.Reporting capability can be improved especially when it comes to availability.​We want to see more investment in the UI and the dashboard.How we can get more native information from CA's solutions.They need to continue to advance the filter capabilities, and provide more input fields.I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts.It is a little complex to use versus other softwares.The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes.

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It would be nice to have better looking charts.The current user reporting module is terrible. There is a lot of room for improvement.I much prefer the older UI for managing devices and dashboards. They gave assurances that they would not retire the old UI before making it feature parity with the new UI, but they did not follow through with that.

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Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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Reasonable setup cost and licensing prices.

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Talk to them about the price. It is probably cheaper than you think.The price is a bit stiff.The per-device licensing is painful for virtual machines.

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Top Comparisons
Compared 13% of the time.
Compared 14% of the time.
Compared 12% of the time.
Compared 8% of the time.
Also Known As
PRTGCA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
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Paessler AG
CA (A Broadcom Company)
LogicMonitor
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

LogicMonitor's automated SaaS performance monitoring platform provides IT Ops teams with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures. Deploy and manage your monitoring faster and automatically with AutoDiscovery™ of devices. Act on infrastructure performance data using built-in and customizable dashboards, performance forecasting, and complete reporting. Use built-in workflow capabilities including alerting routing and escalation management to improve your IT team’s issue response and resolution time. LogicMonitor is headquartered in Santa Barbara, California, and has offices in Austin, London, Singapore, and Chengdu. The company is a NetApp, VMware, Dell, HP, Citrix, and AWS technology partner

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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankCBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, SecurexCitrix, National Geographic, JetBlue, Zendesk, iVision, TekLinks
Top Industries
REVIEWERS
Comms Service Provider13%
Financial Services Firm13%
Construction Company9%
Pharma/Biotech Company4%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider13%
Media Company7%
Government6%
REVIEWERS
Financial Services Firm25%
Healthcare Company15%
Insurance Company13%
Comms Service Provider10%
VISITORS READING REVIEWS
Comms Service Provider34%
Software R&D Company13%
Financial Services Firm11%
University10%
REVIEWERS
University22%
Software R&D Company22%
Comms Service Provider11%
Reseller11%
VISITORS READING REVIEWS
Software R&D Company27%
Media Company13%
Financial Services Firm13%
Construction Company9%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise10%
Large Enterprise58%
REVIEWERS
Small Business20%
Midsize Enterprise17%
Large Enterprise63%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise12%
Large Enterprise78%
REVIEWERS
Small Business44%
Midsize Enterprise28%
Large Enterprise28%
Find out what your peers are saying about CA UIM (DX Infrastructure Manager) vs. LogicMonitor and other solutions. Updated: September 2019.
372,374 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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